• Deliver and Monitor a Service to Customers
INTRODUCTION

This  course discusses how a service provider can provide quality service to establish and maintain rapport, and handle customer complaints. It also enables the user to Accurately identify and clarify customer needs and expectations, Identify limitations in addressing customer needs and seek appropriate assistance from designated individuals, Describe how a service provider can provide prompt service, establish and maintain rapport, and handle customer complaints, Identify opportunities to enhance the quality of service and products to customers, Review customer satisfaction with service delivery.

CONTENT

From this courses the User Understands:

  • How to Provide Quality Services to Establish rapport
  • Handle customer compliants effectively
  • Enables to Identify and Clarify Customer needs
  • Identify opportunities to enhancce the customer service quality
  • How to review customer satisfaction & Feedback
COURSE SEAT TIME
  • 30-45 Minutes
CONTENT MODE
  • High Quality Animated Lectures
DURATION
  • 3 Months

 

Deliver and Monitor a Service to Customers

  • Brand: A2E
  • Product Code: RAPSKZDEMSTCU
  • Availability: 100
  • Rs.4,000.00